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Job Vacancies at Black Lava Camp Kintamani

Black Lava Camp Kintamani is now opening career opportunity for high motivated person like you to join the team as following positions:

Position Title: RESERVATION & FO TEAM

Qualification :
  • At least 1 – 2 years as Reservation Agent in a 5-star Hotel or (Villa) Resort
  • Being able to work with the hotel Reservation system / PMS
  • Having prior experience or able to learn some of the basic e-commerce tasks like managing OTA’s through the channel manager, setting up packages/promos in the booking engine
  • Being able to quickly reply to enquiries through the different channels like email, telephone, WA, social media, etc.
  • Having a sales mindset, looking for ways to maximizing revenue opportunities
  • Being accurate in creating daily reports
  • Excellent communication, a good listener, great selling skills, can adapt quickly and has an in-depth knowledge of the hotel features, room information along with related information about surrounding area
  • Ensuring the Reservation provides a professional and friendly service for all customers
  • The ability to multi-task and perform under pressure
  • The ability to learn new tasks in a fast manner
  • Excellent computer skills ( Microsoft Word, Excel, Outlook Express, Internet) with attention to detail
  • Fluent in English (oral and written)
  • Sound education background related to Front Office operations in hotel management.
  • Female candidate preferred.
  • Pleasing personality.
  • Excellent communication and people skills.
  • Excellent leadership skills.
  • Ability to prioritize and manage time.
  • Ability to perform under pressure.
  • Problem solving skills.
  • Driving Skill is a plus

Essential Functions:
  • Ensuring the Front Desk provides a professional and friendly service for guests.
  • Dealing with guests, including handling complaints.
  • Troubleshooting emergencies.

Interested candidates are welcome to send CV and recent photograph to:
Email : hr@blacklavacamp.com
Whatsapp : 0811396236
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